An AI that guards your online reputation around the clock
The Reputation Agent monitors every review across every platform, analyzes sentiment patterns, drafts thoughtful responses, and surfaces the operational insights hiding in guest feedback.
Cross-platform monitoring
Google, TripAdvisor, Booking.com, Expedia — the agent watches them all and consolidates everything into one feed.
AI-drafted responses
Get on-brand, empathetic response drafts for every review — positive or negative — ready for your approval.
Sentiment trend analysis
Track how guest sentiment evolves over time across categories like cleanliness, service, location, and value.
Instant negative alerts
The agent flags critical reviews immediately so your team can respond before the damage spreads.
Proactive review solicitation
Identifies satisfied guests and triggers review requests at the optimal moment to boost your ratings.
Operational insights
Surfaces recurring themes in feedback — 'slow check-in', 'noisy AC' — so you can fix root causes, not just symptoms.
Turn every review into a growth opportunity
See how the KeyIO Reputation Agent can protect and grow your online presence while saving hours of manual review management.