Every guest touchpoint. One conversation.
Pre-arrival messaging, digital check-in, in-stay requests, and post-stay follow-ups — all managed from a unified inbox that keeps your team responsive and your guests delighted.
Unified inbox
Email, SMS, WhatsApp, and in-app messages — all in one place so nothing falls through the cracks.
Digital check-in
Let guests check in from their phone before arrival. Collect IDs, preferences, and payment details ahead of time.
Automated journeys
Pre-arrival welcome, mid-stay satisfaction check, post-stay review request — all triggered automatically.
In-stay requests
Guests can request extra towels, room service, or report issues directly from their device.
Multi-language support
Communicate with international guests in their preferred language with built-in translation.
Instant notifications
Alert the right team member instantly when a guest sends a message or makes a request.
Ready to see it in action?
Book a personalized demo and see how Hotelkite can transform your property.